Client Reporting: Data Feeds Operations Analyst Job in Bengaluru at JPMorgan Chase & Co.

JPMorgan Chase & Co. is hiring for the role of Client Reporting: Data Feeds Operations Analyst!

Responsibilities of the Candidate:

• Monitor and oversee daily intake and maintenance data feed requests received internally/externally.
• Troubleshoot issues with stakeholders who are a part of the front to back business process model.
• Attend stakeholder meetings, providing knowledge and input as SME/Product Owner.
• Analyze, review data and leverage IA tools to refine and streamline function, as needed.
• Participate in project initiatives, helping to establish business requirements, perform UAT and implement changes within the team.
• Prepare, review and revise Standard Operating Procedures as needed.
• Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards.
• Process & validate account opening & various types of maintenance requests on client accounts for private banking clients.
• Research on additional and updated client details.
• Coordinate with banker for missing documents and details.
• Elaborate and explain the source of wealth for the client.
• Ensure that all requests are completed before cutoff and there is no SLA miss.

Requirements:

• 2-5 years of relevant work experience.
• Minimum - Graduate (Preferably BCOM)/Desired- Post Graduate (Preferably MBA in Finance)
• Knowledge of Private Bank products/services.
• Knowledgeable of intelligent automation tools/capabilities (i.e. Alteryx, UI Path, Unquork).
• Strong client focus - adhering to response time to client and maintaining high client satisfaction.
• Strong analytical and problem-solving skills.
• Outstanding attention to detail.
• Highly motivated with ability to work independently and in a team environment.
• Excellent verbal and written communication skills.
• Ability to develop & maintain relationships with business partners.
• Ability to think creatively and recommend/implement process improvements.
• Candidate should possess strong knowledge on different product types such as LLC, Foundation and Trust, etc.
• High proficiency in Microsoft Office.
• Basic knowledge on KYC red flags/ exceptions.
• Strong interpersonal skills: can build effective business relationships with cross. functional/geographical teams and coordinate with teams to action items.
• Adaptability: effectively organize and prioritize work to meet stringent deadlines.
• Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem solving.
• Assertiveness Skills: willingness and ability to challenge the status quo and express opinions.