Client Operation Delivery Analyst Job in Bengaluru at Cisco
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Client Operation Delivery Analyst
Cisco
Full Time Job
Not Disclosed
3-5 years
Posted 30+ days ago
Location
- Bengaluru
Skills Required
- Customer Service
- Customer Relationship Management
- Customer Acquisition
- Customer Success
- Project Management
- Time Management
About this Job
Cisco is hiring for the role of Client Operation Delivery Analyst!
Responsibilities of the Candidate:
- Ensuring that the customer IB is in the correct contract, location, and service coverage level
- Leading implementation of Asset Management service for Cisco’s customers.
- Onboarding new customers, IB aggregation/reconciliation from disparate data sources, and presenting IB Business insights to customers.
- Learning customers' processes relating to Installed Base data management; recommend changes to improve Installed Base data management.
- Identifying discrepancies and executing processes for managing Move, Add Change, and Delete (MACD) activities.
- Providing ongoing IB maintenance support to customers.
Requirements:
- Bachelor's degree/Graduate
- At least 4 years of overall customer engagement experience and 2 years of relevant experience
- Highly organized with strong project management and time management skills
- Responsive and timely in delivering on commitments
- Positive attitude and strong work ethic
- Knowledge of Cisco products and services (desired)
Eligible Degrees
+84 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Cisco
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