Client Implementation Manager Job in Gurgaon at HSBC

HSBC is hiring for the role of Client Implementation Manager!

Responsibilities of the Candidate:

• Work closely with various teams to deliver comprehensive solutions/services to meet customer needs.
• Manage challenging customers with a strong customer orientation especially at forging rapport at senior management levels at client's end.
• Interact with multiple internal & external stake-holders like GSC, Sales, Services, Customer, Customer Group RM, Legal & Compliance etc.
• Work under pressure and to think laterally and meet deadlines.
• Take ownership in migrating the wallet share of the client being onboarded from the incumbent bank

Requirements:

• Bachelor's degree in business, finance, or a related field.
• Proven experience in client implementation or a similar client-facing role.
• Strong project management skills with the ability to lead cross-functional teams.
• Excellent communication and interpersonal skills.
• Knowledge of banking products, services, and regulatory requirements.
• Analytical mindset with the ability to identify and address challenges.
• Detail-oriented and focused on accuracy in documentation.
• Ability to work collaboratively in a fast-paced environment.
• Flexibility and adaptability to meet changing business needs.
• Familiarity with HSBC systems and processes is a plus.