Claims Analyst Job in Bangalore at AXA XL

AXA XL is hiring for the position of Claims Analyst!

Responsibilities of the Candidate:

• Make sure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation.
• Adjudicate claims activities such as setting up new claims, making payments, processing refunds, updating reserves, adding vendor details, etc., in both the Legacy environment and the new Global Claim System (GCS).
• Collect accurate information and documents to proceed with a claim.
• Liaise with claim handlers onshore, brokers, and underwriters.
• Manage all administrative aspects of the claim.
• Adhere to legal requirements, industry regulations, and customer quality standards set by the company.
• Ensure good customer service for the client.

Requirements:

• MBA in Insurance
• PG Diploma in General Insurance
• Advanced Diploma in Insurance
• Associate in Insurance
• Attention to detail – you will need to make sure that all conditions of a claim are met to make sure that the claim can be processed and validated
• Excellent interpersonal and customer service skills
• Communication skills and confidence when dealing with people, often in difficult circumstances
• An analytical mind, active listening skills, and the ability to hit deadlines
• Ability to use initiative and work in a team
• Ability to work calmly under pressure
• Working knowledge of computers and computer programs such as Excel, Outlook, PowerPoint, and Word
• Technical knowledge of the insurance industry is an added advantage