Chat Process Technical Support Job in Manglore at Glowtouch Technologies
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Chat Process Technical Support
Glowtouch Technologies
Full Time Job
Not Disclosed
0-3 years
Posted 20 days ago
Location
- Manglore
Skills Required
- chat support
- Critical Thinking
- Technical Support
- Communication Skills
About this Job
GlowTouch is hiring for the role of Chat process Technical Suppor!
Responsibilities of the Candidate:
- Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
- Provide technical support for level-one escalation issues via the help desk.
- Should multitask and meet specific goals set by supervisors and the managers.
Requirements:
- Graduates with a BE, BTech, BCA, BSc IT, BSc CS, MCA & MSc
- 0-3 years of relevant experience
- Strong in Logical thinking and Learning Skills
- Minimum Typing speed 35wpm & good in Keyboard Shortcuts
- Able to handle 3 chats at a time
- Knowledge on web hosting is an added advantage
- Flexible to work - 24/7 - Rotational shifts including night shifts
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Glowtouch Technologies
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