Channel Manager Job in Lucknow at Hinduja Global Solutions Ltd

Principal Accountabilities:

• Drive the empanelment of new retail Channel Partners (CPs) and ensure effective onboarding.
• Monitor and optimize business performance from newly empaneled CPs.
• Strengthen relationships with existing corporate and retail CPs to maximize business potential.
• Focus specifically on reactivating and engaging inactive CPs.
• Provide end-to-end Implement strategies to enhance engagement and drive higher conversions of leads.
• Support to the Business team in achieving their CP targets.
• Assist in resolving challenges to ensure smooth operations
• Identify process gaps and implement corrective measures for enhanced efficiency
• Build and maintain strong relationships with the CPs.
• Address CPs inquiries and complaints promptly.

Educational Qualification:

• Any Graduate/MBA

Experience:

• Minimum 5-10 years of experience in channel management or DSA management in the housing finance or financial services industry.
• Proven track record of managing channel partners, achieving sales targets, and growing distribution networks.

Specific Skills

• Strong knowledge of housing finance products, processes, and market trends.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret sales data and market trends.
• Ability to build and maintain relationships with internal and external stakeholders.

HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.