Central Category Manager Job in Delhi at Urban Company

Urban Company is hiring for the role of Central Category Manager!

Responsibilities of the Candidate:

• Onboarding the right quality supply to ensure the need is fulfilled with the right customer experience being delivered
• Ensuring no breakage in daily operations in your city by building and retaining high-quality supply for the category
• Implementing growth and quality improvement initiatives in sync with category heads at the central level
• Improve partner experience to build a long-term supply
• Performing tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
• Building a strong bond with service professionals in your city
• Getting to the depth of understanding real issues on the ground related to customer experience, partner onboarding, etc., and solving the same in a systematic manner
• Apply communication and reasoning skills to onboard the right partners to the UC platform

Requirements:

• Eager, committed to excellence, and have a consistent track record of strong performance
• 1-2 years of work experience
• Bachelor’s degree is mandatory
• Ability to work in an environment that is fast-paced, execution-focused, and is highly focused on achieving desired outcomes.
• Strong reasoning and communication skills
• Proactive and results-oriented attitude