Category Manager (Mumbai) Job in Mumbai at Urban Company

Urban Company is hiring for the role of Category Manager (Mumbai)!

Responsibilities of the Candidate:

• Onboarding the right quality supply to ensure need is fulfilled with the right customer experience being delivered.
• Ensuring no breakage in daily operations in your city by building and retaining high-quality supply for the category.
• Implementing growth and quality improvement initiatives in sync with category heads at the central level.
• Improving partner experience to build long-term supply.
• Building a strong bond with service professionals in your city.
• Performing tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
• Getting to the depth of understanding real issues on the ground related to customer experience, partner onboarding, etc. and so systematically living the same.
• Applying communication and reasoning skills to onboard the right partners to the UC platform.

Requirements:

• Eager, committed to excellence and have a consistent track record of strong performance
• 1-2 years of work experience
• Bachelor’s degree is mandatory
• Ability to work in an environment that is fast-paced, execution and highly focused on achieving desired outcomes
• Strong reasoning and communication skills
• Proactive and results-oriented attitude