Category Manager (Hyderabad) Job in Hyderabad at Urban Company

Urban Company is hiring for the role of Category Manager ( Hyderabad )!

About the Role & Team:

Urban Company’s India business is divided into three large verticals with several core categories within these verticals. Each category has an independent user offering and supply pool and is led by a business head as follows:

• Urban Company’s India Business Verticals:
  • Beauty Vertical
  • Home Vertical
  • Products Business (Largely B2B Sales)
• Beauty Vertical Categories:
  • Salon for Women: Skin-care services
  • Salon for women: Hair, nails, and make-up
  • Men’s Grooming
  • Spa therapy for men and women
  • Treatments
• Home Vertical Categories:
  • AC and appliance repair
  • Cleaning and Pest control
  • Electricians, Plumbers, and Carpenters
  • Painting
• Products Business Categories:
  • Beauty & spa products: Both OEM and private labels
  • Water purifiers, RO filters, etc.
  • Home Solutions store
  • Cleaning products
  • Smart Locks and RO

Responsibilities of the Candidates:

• Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered.
• Ensuring no breakage in daily operations in your city.
• Implementing growth and quality improvement initiatives in sync with category heads at the central level.
• Building a strong connection with service professionals in your city.
• Deploying your analytical skills to deep dive into key business problems and propose solutions.
• Getting your hands dirty in terms of going on the ground to understand real issues, be it customer experience, partner onboarding, etc.
• Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.

Requirements:

• Sharp and hungry professionals willing to go above and beyond to create impact
• 6 months to 2.5 years of work experience
• Bachelor’s degree is mandatory
• Ability to work in a fast-paced environment, solve ambiguous problems, and deliver highly outcome-oriented results
• Strong analytical skills
• Hustle and get things done attitude
• Energy and hustle of a startup with the processes and depth of a big organization
• Expect to work with people you can learn from and are invested in your growth
• Opportunity to be part of the mission to transform customer and partner experience
• The latest tools and technology to get things done are provided by the company
• Health insurance benefits for you and your family