Care Delight Executive Job in Bengaluru at Zyoin Pvt. Ltd.

We are hiring for one of the fast growing healthcare tech-enabled companies in Bangalore.

EXPERIENCE:

0-2 years

JOB RESPONSIBILITIES:

1. Handle customer queries and complaints via various channels.

2. Approach and resolve the queries and issues with a customer-centric attitude.

3. Offer exceptional customer experience and delight.

4. Adhere to the set SLA and TAT.

5. Achieve a high customer satisfaction score (CSAT).

6. Demonstrate the right attitude with the right tonality in all customer interactions.

WHAT WE ARE LOOKING FOR:

1. Any bachelor/master degree.

2. Proficient in English and Hindi.

3. Excellent interpersonal skills.

4. Exceptional communication skills on multiple mediums (Chat, email, phone).

5. A quick learner.

6. Ability to multi-task.

7. Make decisions under pressure and time constraints.

WHY SHOULD YOU APPLY?

1. Great opportunity for freshers.

2. Rotational day off is available.

3. Supportive work environment.

NOTE:

This is on-site job. We are looking for candidates who are in Bangalore and can join immediately or in 15 days.

We are looking for candidates who speak English and Hindi fluently.

Candidates should be comfortable working for 6 days with a rotational day off and on rotational shift.

Please mention the required skills in your updated resume.

If your profile matches, we will contact you for further steps.