C2B Operations Associate Job in Gurgaon at Cars 24

Cars 24 is hiring for the role of C2B Operations Associate!

Responsibilities of the Candidate:

• Generate leads by finding different cars, sourced from different websites and communicate the same to the customer experience team
• Provide pricing for their listed cars monitor purchases closely and address with the Head of C2B Manager any quality issues
• Build scale and capacity in the organization to drive higher levels of inventory purchases
• Close the lead by negotiating the price
• Carry out daily stock checks at the main points through the process to be able to identify any potential issues, bottlenecks i.e. purchased vehicles waiting to be picked up (allocated or not yet allocated), purchased vehicles in transit, Purchased vehicles arrived at the Refurbishment center

Requirements:

• Customer-first mindset
• Detail orientation - Being the person who sees the missing piece of the puzzle where others can’t
• Positive and enthusiastic team player - Teamwork makes the dream work.
• Excellent communication skills to enable you to get the job done.
• Experience in customer service in a fast-moving environment
• Experience working in a high-volume, fast-paced, and dynamic environment.
• Proven ability to analyze data and interpret the information effectively to continuously improve performance