Business Solution Integration Operations Manager Job in Bangalore at Nestlé

Nestlé is hiring for the post of Business Solution Integration Operations Manager!

Responsibilities of the Candidate:

• Increasing business centricity and improving communication with the business and within IT streams.
• Integrating the different IT areas and the business.
• Increasing speed of response/resolutions through a higher sense of urgency.
• Focussing on AIOps, Automation, and Continuous Improvement to reduce the impact on our receivers and promote a sustainable operational environment.
• Contributing to IT Strategy.
• Documenting training materials for the product area and delivering training to the end users, deployment, and support teams. 
• Identifying gaps in existing functionalities, options for improvement, and opportunities for process automation. 
• Identifying security & compliance requirements, including roles, associated with our scoped applications and services. 

Requirements:

• ​​​​​​Joining a collaborative team of Operations Managers, you will be a strong team player with a history of delivering results in a high-pressure and dynamic environment.
• Bachelor's degree in computer science, information systems, business administration or related field, or equivalent work experience.
• Curiosity & Quick learner. Proactivity & strong collaboration. Leading change to drive continuous improvement mindset and Problem-solving mindset driving insights to action.
• 4+ years of experience in IT preferred with experience in agile methodologies
• Understanding of various SAP and non-SAP solution integration technologies. Examples: Process Integration, Cloud Process Integration, Data Services – BODS; familiarity with SAP transactions, tables, navigation, and data objects.
• As a plus, if you have knowledge of OpenText Platform (B2B/EDI), Mulesoft (or API platform), Azure (Data Factory, Logic Apps, Event Driven Architecture), Service Now, Knowledge of Hybrid integration platforms spanning cloud and on-premise (iPaaS, PaaS, SaaS).
• Experience supporting business-critical operations.
• Understanding of end-to-end (E2E) business flows.
• Ability to review incidents and determine repeating trends in issues.
• Experience in service management principles and execution.
• Demonstrated experience in establishing standard processes and managing performance to achieve key metrics.
• Experience explaining technical concepts and technologies.
• Experience working in a global environment and with virtual teams.
• Effective communication and presentation skills are vital as you develop working partnerships with internal and external stakeholders, such as service integrators, service providers, and vendors across the globe (face-to-face and remote).