Business Program Manager Job at Microsoft

Microsoft is hiring for the role of Business Program Manager!

Responsibilities of the Candidate:

• Supplier GovernanceMaintain supplier governance for outsourced work on behalf of Microsoft.
  Execute standardization of supplier processes.
  Monitor and analyze supplier performance, controls, and metrics.
  
• Process Design and ExecutionDesign the process and defines business outcomes for simple processes/parts of a process to assess process performance by conducting research and investigations. Facilitates work to help align with yearly goals, anchoring to industry standards and process measures, controls, monitoring compliance, and optimizing stakeholder experience.
  Execute the process in accordance with compliance and controls.
  Facilitate end-to-end process view by providing data, research, and assessment results to manager and team.
  Facilitate stakeholder collaboration to drive process outcomes, with guidance.
  Compile information on pain points to assist with the identification of alternative solutions and options to resolve challenges with business partners.
  
• Process Maintenance and OptimizationMonitor and evaluate processes, including running and measuring metrics to ensure the process is performing as expected. Conducts data analysis to support a straightforward process/part of a process and provides evidence for identifying opportunities (e.g., aligning to industry standards, increasing productivity/efficiency, maintaining compliance/controls).
  Facilitate benchmarking and interpreting key performance indicators (KPIs).
  Communicate findings to their manager to maintain continuous feedback loops across stakeholders.
  Incorporate process methodologies to suggest process-level process improvements, including optimizing, maintaining, and transforming current processes to increase efficiency and effectiveness.
  Compile feedback from others to build a business case for change and shares with the manager.
  Facilitate process-level change management efforts, using a working understanding of the business (e.g., readiness, timing, impact on stakeholders, data, tools, systems, and policy).
  

Requirements:

• Bachelor's Degree in Business Administration, Operations, Finance management, or related field and 2+ years of work experience in project management, process management, and process improvement.
• The ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.