Business Process Analyst Job in Bangalore at Elanco

Elanco is hiring for the role of Business Process Analyst!

Responsibilities of the Candidate:

• Review incoming SAP IDOC errors.
• Triage technical and business issues related to inventory management (IM), delivery documents, and goods movements.
• Follow up with affiliates, LSPs, 3PLs, and 4PLs to resolve issues timely.
• Identify recurring issues and recommend process or technical remedies.
• Support Elanco’s Supply Chain transition into a cause-driven, customer-focused company.
• Active monitoring and reprocessing of Logistics Execution (LE) IDOCs supporting LSP integration.
• Management of open issues to resolution with global partners.
• Drive continuous improvement.
• Support implementation of LSP integration.
• Maintain key contacts throughout the business in Master Data, Affiliate, Order to Cash customer service, LSPs, IT and Global Process Owner.
• Communicate system information / issues throughout Elanco supply chain, providing timely information to managers and end users as issues and solutions occur.

Requirements:

• Understanding of Supply Chain business processes including SAP integration points with Quality Management, Logistics, Material Master, and Sales and Distribution.
• Strong computer-based skills especially on Microsoft Office tools.
• Fluent in English.
• Must have strong organizational, interpersonal, and communication skills (verbal and written).
• Ability to proactively and effectively analyze and resolve problems.
• Ability to work in global team environment and communicate effectively with both internal business partners as well as external team members.
• Supply Chain Knowledge – APICS certification preferred.
• Analysis/problem assessment skills, information monitoring skills, quality orientation, and teamwork/interpersonal skills.
• Ability to work across cultures.
• Familiar with SAP ALE / IDOC interfaces, SAP PI/PO, AS2 connections, EDI transactionsBS or MS degree , preferably in IT or Business or equivalent work experience.