Business Operations Analyst Job in Bangalore at PhonePe

PhonePe is hiring for the role of Business Operations Analyst!

Responsibilities of the Candidate:

• Opportunity to drive policy &  implementation for risk & compliance processes across onboarding, KYC & servicing
• Close collaboration with cross functional teams/stakeholders including product, engineering, legal, compliance and merchant operations
• Create, streamline & automate processes for review of merchant KYC documentation for completeness, accuracy, and compliance with legal and regulatory standards.
• Work with merchant operations teams to review and optimize their SOPs
• Build processes/systems for validation of merchant documentation against applicable regulatory frameworks,  internal policies, and industry best practices. 
• Stay up to date with the evolving landscape of KYC regulations to ensure ongoing  compliance. 
• Support internal audits and assessments to maintain regulatory standards. 

Requirements:

• Have a bachelor’s degree in Engineering, Law, Business, Finance, or a related field with 1-4 years of work experience
• Be highly data-driven. Proficient knowledge of Excel and Basic SQL would be required
• Strong program/process management skills with the ability to drive execution rigour across stakeholders 
• Proactive, solution-oriented, and able to work independently with minimal supervision
• Ability to thrive in a dynamic and fast-changing regulatory environment.