Business Development Associate Job in Delhi at TravClan

TravClan is hiring for the role of Business Development Associate!

Responsibilities of the Candidate:

• Act as the sole point of contact for building and managing a highly engaged community of business entrepreneurs/agents.
• Build and manage a highly engaged community of business entrepreneurs/agents.
• Educate members about TravClan and manage 100-200 business accounts.
• Collaborate with finance, product, and marketing teams to improve processes, products, and outreach.
• Ensure healthy retention of agents while increasing their business volume through TravClan.
• Manage agent grievances related to payments, services, and products, ensuring customer satisfaction.
• Handle feedback and escalations from customers and vendors effectively.
• Organize offline and online events and meet-ups for members across the country.

Requirements:

• Ethical, hardworking, and passionate about startups.
• Disciplined and process-oriented with strong negotiation skills.
• Presence of mind and ability to resolve customer queries/escalations.
• Prior experience in sales or account management; startup/travel industry experience preferred.
• Good understanding of various business verticals.
• Comfortable with targets, client calls, and long working hours (10-12 hours daily, 6 days a week).
• Thrives in challenges, enjoys closing sales, and consistently performs.
• Willingness to learn, improve business acumen, and negotiation skills.