Business Development Analyst Job in Gurgaon at American Express

American Express is hiring for the role of Business Development Analyst!

Responsibilities of the Candidate:

• Develop/maintain dashboards and decomposition frameworks for portfolio performance tracking.
• Unlock full potential of new data (external/partner) to understand benefit landscape, enhance benchmarking frameworks, evolve generational behavioral insights, and create compelling narratives on portfolio trends.
• Conduct bespoke analysis and deep-dives across portfolio and products to understand refresh impacts, revenue optimization, measure customer benefit usage & impact, and track performance drivers.
• Unlock growth opportunities & customer engagement through new data/DS intelligence, and design customer segmentation frameworks, targeting optimization & triggers.
• Partner with internal and external teams to manage industry level data needs across the enterprise and enable competitive benchmarking of our portfolio.
•  Enhance value of membership services (Insurance, Lounge etc.) by understanding usage, optimize for capacity, cost & customer experience, expand data/ analytics coverage across all aspects of membership.

Requirements:

• Post-Graduation/Graduation from a top tier college
• 0-1 years of experience in Data analytics
• Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment
• Ability to work effectively in a team environment
• Strong communication and interpersonal skills
• Creative thinker with ability to learn quickly and navigate through unstructured problems
• Ability to Integrate with Cross-Functional Business Partners Worldwide
• Good Programming skills are a plus
• Knowledge of SQL, Python is a plus
• Knowledge of MS Office – PowerPoint, Excel.