Business Consultant Associate Job in Bengaluru at Itron India Pvt Ltd

Itron is hiring for the role of Business Consultant Associate!

Responsibilities of the Candidate:

• Collaborate as part of a team to analyze, document, and implement business-driven process and system customizations in Conga CPQ
• Collaborate as part of a team to ensure the stability, integrity, and efficient operation of the CPQ business system.
• Create and maintain salesforce flows; Extensive technical knowledge of product configuration management: products, bundles, constraint rules.
• Administer and configure data inputs and output to ensure effective system operation.
• Administer, monitor, and maintain applications in accordance with IT and Business System standards.
• Provide Tier II customer service and functional support to end-users in area of expertise; work with customers to diagnose, review, and resolve incidents.
• Serve as a liaison between technical staff and user groups.
• Consult with users to identify business needs and requirements.
• Execute developed test plans to ensure desired results are achieved; support testing such as user acceptance, performance, security, and usability.
• Perform regular maintenance and testing along with software upgrades to verify effect on existing features and functions.
• Contribute to the modification and configuration of systems to meet business needs and stakeholder requirements.
• Design and edit application workflows to enhance business processes.
• Update and maintain user accounts and manage various permissions.
• Collaborate with the CPQ vendor as needed on bug fixes.
• Collaborate in the preparation of technical reports, diagrams, workflow maps, or other visuals to facilitate enhanced system understanding.
• Develop, produce, and optimize customized reports in response to user requirements.

Requirements:

• Experience with Conga CPQ and Salesforce Flows
• Strong Analytical and Technical Skills
• Testing and Troubleshooting Abilities
• Communication and Collaboration Skills