Business Analyst I - Salesforce Job in Hyderabad at S&P Global Inc.

S&P Global is hiring for the role of Business Analyst l - Salesforce!

Responsibilities of the candidate:

• Work on Salesforce.com implementations or customization from an Agile perspective end-to-end
• Effectively communicating with customers to capture requirements, resolve issues, and guide and facilitate the Scrum team and related processes.
• Build new customer solutions using an object-oriented reporting package.
• Analyze reporting specifications to determine if the reports are feasible
• Maintain existing customer solutions and maximize their usage for our customers.
• Design new reports and interfaces used by our customer population.
• Mitigate risk while handling tasks, resources, and changes.
• Lead or work independently to provide for data transformation, testing, solving problems, and end-to-end user support needs.

Requirements:

• Minimum 1-2 years of experience as a business analyst in a technical Salesforce environment
• Bachelors in a relevant field (business or technology) or experience, with an understanding of the financial services industry
• Strong Critical Thinking and analytical skills
• Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques
• Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels)
• Salesforce Certifications or willingness to achieve Admin certification within first year
• Database knowledge, MS SQL Server.