Business Analyst - Global Purchasing Job in Bangalore at AGCO

AGCO is hiring for the role of Business Analyst - Global Purchasing!

Responsibilities of the Candidate:

• Develop business solutions (stories in Agile framework), Work with the IT team to develop the said business solution, and test, deploy, and train users
• Become first-line contact for administration duties, user help, general use, and management of Purchasing’s strategic systems (APEX/e-sourcing/Spend Mgmt./LMS for SoPM, etc.)
• Highlight and investigate data & functionality anomalies and provide problem resolution to data-related issues raised by users
• Ensure adherence and support to established business processes, guidelines, and policies
• Maintain systems for users (internal and supplier), KPI data accuracy, database integrity, RFP/RFQ/Auction functionalities, and overall systems integrity
• Operate under a proactive approach to global supplier database, new supplier introduction, supplier updates, and obsolete supplier disposition
• Work closely with users making sure that they understand data & different functionalities as well as training other employees on how to use the applications and tools
• Create participant lists, assign workshops/training to participants manage logistics of training with the sites, manage course evaluations & reporting, handle pre & post training assignments, and coordinate annual schedule
• Work with other analysts to understand integration points with other systems, and communicate the impact of proposed system changes
• Assist with estimations of new developments and enhancement requests (costs, benefits, resources)
• Monitor performance and provide responsive action to issues maintaining high-level internal customer satisfaction to required service level performance measures, through the successful resolution of customer requests/issues/change requests
• Liaise with business users, stakeholders & 3rd party providers to gather requirements and produce detailed functional design documents (only after 1-2+ years in the role)
• Develop standardized procedures for contact and follow-up (only after 1-2+ years in the role)

Requirements:

• A strong academic background including a 4-year University/College degree in Computer Science, Business, or Engineering would be preferred
• 2-5 years of relevant experience in business or data analysis, customer-oriented, requirements definition, report development, problem-solving, and related documentation and training
• Working-level English language skills (written and spoken) are a requirement
• Strong oral & written communication/interpersonal skills, capable of interacting with multiple levels of business management and IT
• Successfully influences diverse groups and teams in a complex, ambiguous, and rapidly changing environment to deliver value-added solutions
• Adaptable to new technologies/practices and acts as a change agent within teams