Business Analyst-Customer Experience Job in Gurgaon at Maruti Suzuki India Limited

Maruti Suzuki is hiring for the role of Business Analyst-Customer Experience!

Responsibilities of the Candidate:

• Execute discussions with the business to understand their requirements thoroughly. Analyze and map Business Requirement Definitions (BRD/FRD) for clarity and accuracy
• Assist in designing existing business processes using automation technologies (such as AI/ML). Execute strategies to increase efficiency, productivity, and quality organization-wide
• Organize the implementation of business process re-engineering strategies. Utilize process modelling, data analytics, and change management techniques to achieve significant and sustained improvements in business performance.
• Explore new methodologies and technologies for process innovation and seamless integration.
• Map technology requirements, identify gaps, and support the proposal of optimized solutions for streamlined operations.
• Utilize visualizations and analysis to empower informed decisions.
• Extract actionable insights from large datasets, supporting strategic decision-making processes.

Requirements:

• Educational Qualification Required – BE / B Tech / MBA in Technology, Computer Science, Information Systems or General Management 
• Experience - 2-6 Years