Business Analyst Job in Kolkata at Genpact

Genpact is hiring for the role of Business Analyst!

Responsibilities of the Candidate:

• Order Processing - Accurately enter and process customer orders into the system
• Inventory Coordination - Ensure that inventory levels meet order requirements
• Delivery Scheduling - Coordinate with production scheduling and logistics team to schedule timely deliveries.
• Order Tracking - Monitor order status and update customers on progress
• Documentation Management - Maintain accurate records of all orders
• Exception Resolution - Address any discrepancies or issues in orders promptly
• Perform Order Updates - Regularly update order management systems with new data and latest data
• Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making.
• Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment.
• Able to be self-directed and work independently in order to meet and exceed goals.
• Work effectively in a team environment.

Requirements:

• Proficiency in MS office tools
• Aerospace background is preferred
• Prior experience in order management
• Ready to take new challenges.
• Excellent written and verbal communication skills
• Ability to work under pressure and flexibility in working hours
• Prior experience in order management / supply chain is preferable.
• Knowledge of ERP systems like Oracle, Oracle Fusion, SAP is a plus
• Ideal industry experience includes heavy manufacturing, industrial engineering.
• Ability to work with minimum supervision in the cross-cultural environment.