Business Analyst Job in Gurgaon at Genpact

Genpact is hiring for the role of Business Analyst!

Responsibilities of the Candidate:

• Session Scheduling: Coordinate and manage the scheduling of training sessions. 
• Learner Attendance: Track and record attendance for all training sessions. 
• Session Registration: Handle the registration process for learners, ensuring accurate and timely enrollment. 
• Cancellation Management: Manage session cancellations, including notifying learners and updating records. 
• Waitlist Management: Oversee waitlists, ensuring learners are informed of their status and enrolled as spots become available. 
• Online Meeting Invites: Send out online meeting invitations to participants, ensuring all necessary information is included. 
• Customized Notifications: Create and send customized notifications to learners regarding session details, changes, and reminders. 
• Session Close Out: Complete post-session activities, including collecting feedback and closing out sessions in the LMS. 
• Invoice Payment and Receipt: Process invoices related to training sessions, ensuring timely payment and receipt documentation. 
• Moderation Service for Virtual Instructor: Provide moderation/hosting services for virtual instructor-led training sessions, ensuring smooth delivery and engagement. 

Requirements:

• Good experience in training coordination 
• Proficiency with learning management systems (LMS) 
• Strong organizational skills and attention to detail 
• Excellent communication skills 
• Ability to manage multiple tasks simultaneously
• Experience with virtual training platforms 
• Familiarity with training program evaluation methods