Business Analyst Job in Mumbai at Genpact

Genpact is hiring for the role of Business Analyst!

Responsibility of the Candidate:

• Provide day-to-day commercial support to the sales team, including pricing, contract management, and addressing customer inquiries 
• Analyze sales data and create reports to aid in strategic decision-making on Salesforce 
• Collaborate with finance and legal departments to ensure adherence to company policies and procedures 
• Develop and deliver comprehensive training programs and materials for the sales team 
• Conduct onboarding training for new sales hires to train them on Salesforce 
• Organize ongoing training sessions and workshops to keep the sales team updated on new products, market trends, and effective sales techniques 
• Assess the effectiveness of training programs and make necessary improvements 
• Create and maintain sales enablement tools and resources, such as playbooks, presentations, and case studies 
• Support the implementation and utilization of sales enablement technology and platforms 
• Work closely with the marketing team to ensure alignment between sales and marketing efforts 
• Monitor and evaluate the performance of the sales team, providing feedback and recommendations for improvement 
• Identify skills gaps and develop targeted training solutions to address these gaps

Requirements:

• Bachelor’s degree in business, Marketing, or a related field 
• Relevant years of experience in sales enablement, training, or commercial support 
• Proven experience in developing and delivering sales training programs 
• Strong understanding of sales processes and methodologies 
• Excellent communication, presentation, and interpersonal skills 
• Proficiency in using sales enablement tools and CRM software 
• Ability to analyze data and generate actionable insights 
• Strong organizational and time-management skills 
• Ability to work collaboratively in a fast-paced environment 
• Knowledge of Salesforce, LinkedIn Sales Navigator, and other relevant tools 
• Familiarity with CRM platform involving Salesforce