Business Analyst Job in Pune at Amdocs

Amdocs is hiring for the role of Business Analyst!

Responsibilities of the Candidate:

• Reflect customer needs by assembling business documents and technical requirements.
• Advise customers based on product capabilities and methodologies, applying reuse where applicable.
• Design holistic and integrated high-level solutions that fit customers' business needs, production operability, and budget.
• Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.
• Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.
• Ensure that the customer understands the solution and receives responses to all open questions and action items.
• Support the customer during the scoping phase in a specific domain up through and including customer sign-off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.).
• Prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution, and maintenance of accurate and detailed test plans for applicable testing.
• Support the resolution of configuration/implementation-related issues if and when they arise.

Requirements:

• Degree in Computer Science or Industrial Engineering & Management - Information Systems
• Customer-facing experience – the ability to communicate the Amdocs solution using various methods (presentations, demos, and so on)
• Wide knowledge of relevant products and E2E Business processes
• Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM)
• Experience in managing a team in cross-Amdocs domain solutions

Benefits:

• Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave