Business Account Manager Job in Mumbai at Galderma

Galderma is hiring for the role of Business Account Manager!

Responsibilities of the Candidate:

• Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
• Implement and execute high-quality customer service and issue resolution in order to retain current clients
• Implement and execute Client engagement activities, including identifying client business requirements and preparing proposals and quotations
• Contributes to the development and administration of all processes related to Key Account & Client Management programs and policies to retain and expand current customer relationships
• Collaborate on industry-specific relationship management activities and enabling the orchestration of customer-facing roles
• Apply practical knowledge of job area typically obtained through advanced education and work experience
• Works independently with general / moderate supervision
• Recognized as an intermediate level contributor in the area of expertise.
• Impact contained to own work with limited impact on peers in the same area
• Problems faced are difficult but not typically complex.
• Problems are typically solved through drawing from prior experiences, with analysis of the issue.
• Typically Reports to M2/M3
• May influence others within the job area through explanation of facts, policies and practices
• Support and interact primarily with colleagues of own function
• Build relationships and understand customer and key stakeholders interests and concerns
• Address task-related issues using existing solutions

Requirements:

• 2 - 5 years of Experience Level
• Bachelor’s Degree or equivalent experience/qualification