Branch Relationship Officer Job at Axis Bank

Axis Bank is hiring for the post of Branch Relationship Officer!

Responsibilities of the Candidate:

• Achieve Business budgets as assigned by the organization on a monthly basis consistently.
• Generating referrals and leads of new customers for sale of bank’s products
• Promoting bank’s products by taking part in marketing activities and customer visits outside the branch
• Contact existing customers for bringing in more deposits and cross selling of bank’s products.
• Timely and accurate processing of customer transactions and requests
• Handle customer queries and provide correct solutions to ensure there are no customer complaints
• Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time
• Ensure that all audit requirements of the bank are met optimum audit rating
• Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
• Complete all learning activities/ trainings conducted by the bank from time to time
• Daily entry of interaction with customers in bank’s CRM system
• Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time

Requirements:

• Graduation/ Post-Graduation from a recognized institute