Branch Relationship Officer Job in Gurgaon at Axis Bank

Axis Bank is hiring for the role of Branch Relationship Officer! 

Responsibilities of the candidate:

• Offering solutions and cross-selling the Bank’s retail banking and third-party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans, etc.)
• Achieve Business budgets as assigned by the organization on a monthly basis consistently.
• Generating referrals and leads of new customers for the sale of the bank’s products.
• Promoting the bank’s products by taking part in marketing activities and customer visits outside the branch.
• Contact existing customers to bring in more deposits and cross-selling of bank’s products.
• Timely and accurate processing of customer transactions and requests.
• Handle customer queries and provide correct solutions to ensure there are no customer complaints.
• Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
• Ensure that all audit requirements of the bank are met by optimum audit rating.
• Complete all mandatory certifications required for the role (EUIN, SP Certification, etc.)
• Complete all learning activities/ trainings conducted by the bank from time to time.
• Daily entry of interaction with customers in the bank’s CRM system.
• Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time

Requirements:

• Graduation/ Post-Graduation from a recognized institute
• Knowledge of banking regulations and norms
• Maintain a high level of knowledge of banking products and services
• Good communication (both verbal and written) skills in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship-building skills