Branch Relationship Manager Job in Delhi at AU SMALL Finance BANK

Key Responsibilities:

• Develop and manage customer relationships to generate new business and retain existing clients.
• Achieve branch sales targets for CASA, FD, Insurance, Mutual Funds, and other banking products.
• Identify potential clients and convert leads into successful relationships.
• Conduct regular customer meetings and portfolio reviews.
• Handle customer queries and resolve issues promptly to ensure high levels of satisfaction.
• Work closely with operations and service teams to ensure smooth delivery of services.
• Ensure compliance with all banking regulations and internal policies.
• Monitor market trends and competitor offerings to identify new opportunities.

Required Skills & Qualifications:

• Strong communication, interpersonal, and negotiation skills.
• Good knowledge of banking products and regulatory norms.
• Target-oriented with a customer-centric approach.
• Proficiency in MS Office and CRM tools.

Together, the dexterous team embarked on a journey of excellence while enriching lives along the way.