Branch Manager Job in Ahmedabad at Electronica Finance Ltd

Key Responsibilities:

• Oversee daily operations of the branch, ensuring smooth and efficient service delivery.
• Lead and motivate the branch team to achieve sales, service, and operational targets.
• Develop and implement business strategies to attract new customers and retain existing ones.
• Monitor branch performance and prepare regular reports for senior management.
• Ensure compliance with internal policies, procedures, and external regulatory requirements.
• Manage budgets, financial reports, and expense controls.
• Address customer queries, complaints, and resolve issues promptly.
• Recruit, train, and develop branch staff; manage performance and conduct regular reviews.
• Build relationships with local businesses and community partners to enhance the branch's market presence.
• Ensure security, health, and safety measures are in place and adhered to.

Qualifications:

• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office and branch management software (e.g., CRM systems, banking software).
• Strong customer service orientation.
• Ability to work under pressure and meet deadlines.

Electronica Finance Ltd is a leading non-banking financial company (NBFC) in India, specializing in providing financial services such as machinery financing, working capital loans, and term loans. It caters primarily to small and medium-sized enterprises (SMEs) in sectors like manufacturing, construction, and agriculture. Known for its flexible loan products and quick disbursement, Electronica Finance Ltd helps businesses access much-needed capital to drive growth and operations.