Billing Analyst Job in Bengaluru at CSG

CSG is hiring for the role of Billing Analyst!

About the Company:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

Requirements:

• 2–3 years of experience in billing operations or a relevant role
• Ability to follow set processes, guidelines, and work instructions on a given task.
• Demonstrated experience in escalating deviations to management
• Knowledge of billing system(s) is desirable
• Knowledge of Telstra’s products and processes is desirable
• Ability to self-motivate and be a reliable team player
• Strong Windows PC Working knowledge
• MS Office skills (Excel and Word) Knowledge
• Experience with service desk ticketing systems is desirable
• Documentation and well-developed communication skills
• Good problem-solving skills, with a demonstrated ability to resolve complex issues
• Demonstrated ability to perform in high-pressure, deadline-critical situations
• Able to multi-task with attention to detail