Banking Relationship Manager Job in Odisha at Axis Bank

Axis Bank is hiring for the role of Banking Relationship Manager!

Responsibilities of the Candidate:

• Develop and maintain business relationships with select groups of customers through individualized customer service
• Handle customer's queries and provide superior service to the mapped customers
• Ensure timely delivery of customers’ inquiries and instructions, whilst ensuring that the Bank’s delivery standards in achieving total customer satisfaction are met
• Deepen the existing relationships by cross-selling the Bank's products and services/third-party products
• Achieve the New To Bank, cross-sell, and portfolio retention targets as assigned by the organization
• Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers
• Ensure achievement of month-end enhancement disbursements

Requirements:

• Knowledge of industry, technology, marketing, and product trends
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skills in both English and the local language
• Ability to handle pressure and meet deadlines
• Strong Excel and database manipulation skills, financial and statistical analysis skill
• Graduate/ MBA (Marketing) preferred
• 2 - 5 years of experience in the BFSI sector