Banker-Customer Experience Job in Delhi at IDFC FIRST Bank

IDFC First Bank is hiring for the role of Banker-Customer Experience!

Responsibilities of the Candidate:

• Delivering business targets assigned as per performance scorecard.
• Giving the client need-based product solutions and in the process aligning client requirements with business specifics.
• Assessing customer propensity and ensuring higher product penetration per relationship.
• Referencing for more business from existing customers.
• Creating a customer-focused approach for quick resolution of all queries and complaints.
• Ensuring adherence to banking regulations & policies pertaining to anti-money laundering, knowing your customer (KYC), Data and information security, etc.
• Assisting in the closure of all observations on the audit report   
• Performing audits and ensuring compliance with internal and external regulations and guidelines.
• Providing best-in-class customer service to become their banking partner of choice.

Requirements: 

• Graduate - Any discipline
• Post Graduate - MBA preferred  Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business