Azure Cloud Support Specialist Job in Gurgaon at Milliman India Pvt. Ltd.

Milliman is hiring for the role of Azure Cloud Support Specialist!

Responsibilities of the Candidate:

• Respond to and resolve help desk requests on ServiceDesk Plus ticketing tool related to Azure services.
• Assist in monitoring Azure systems daily and respond immediately to security or usability concerns as they relate to cloud operations.
• Manage Azure resources, including virtual machines, Azure Entra ID, Azure Data Factory (ADF), Azure DevOps, and Azure Databricks.
• Identify, research, and resolve Azure-related technical problems in a timely manner.
• Apply updates, patches, and configuration changes to VMs as required.
• Manage and maintain in-house IT operations applications.
• Follow and enforce security compliance standards and company policies, with a focus on Azure security best practices.
• Ensure compliance with SOC2 and HITRUST audits through Azure governance and monitoring tools.
• The timing for this position is 9 PM-5AM IST but should be flexible for changes in the shift timings.
• This is a work from home opportunity with frequent office visits as required.

Requirements:

• 1-3 years’ experience in a help desk or cloud support role.
• Experience managing users, groups, and roles in Azure Entra ID.
• Knowledge and hands-on experience with Azure Data Factory (ADF), Azure DevOps, and Azure Databricks.
• Microsoft Azure Fundamentals (AZ-900) certification.
• Excellent troubleshooting skills for Azure services and resources.
• Experience managing Azure virtual machines and related services.
• Experience working with Azure monitoring tools (e.g., Azure Monitor, Log Analytics).
• Ability to communicate clearly, verbally and in writing.
• Reliable high-speed internet connection for remote work