Asssitant Sales Executive Job in Bangalore at Pepperfry

Roles & Responsibilities:

•  Manage inbound sales queries & make outbound calls for missed sales queries, understand the customer’s requirements, and guide them through the range of products available on our website. 
• Reduce abandoned cart rate by reaching out to our customers who have added product to their carts but are yet to place an order; understand their challenges to guide them through the sale, manage pending verifications and ensure that the order is completed on the website. 
• Follow up on previous interactions with customers on their purchase experience to identify customer grievance, build customer loyalty and drive repeat purchases. 

 Key Competencies and Skills

• Love for sales 
• The patience and ability to engage customers in conversation. 
• Excellent communication skills. 
• Excellent interpersonal and problem-solving skills.  
• Graduate fresher or Undergrad 
• Proficient with relevant computer applications 
• Good typing skills 

11 years later with a dominant online presence and over 200 offline studios, Pepperfry has blurred the lines between online and offline