Associate - Website Support Analyst Job in Mumbai at Genpact

Genpact is hiring for the role of Associate - Website Support Analyst!

Responsibilities of the Candidate:

• This role interfaces with internal and external customers and supports teams in our international offices. 
• The candidate must be flexible and able to multitask across a variety of job duties 
• Create high quality content from existing websites by following client instructions and mock-up. 
• Usage of appropriate WordPress template / module. 
• Proof reading the content that is ported to new site and making sure it goes with the flow. 
• Participate and contribute in calls with international teams, operational team meets & training sessions 
• Work overtime when needed to meet critical deadlines 
• Complete adhoc tasks and projects as needed 
• Ability to prioritize workload and meet strict deadlines

Requirements:

• Graduate in any stream 
• Good experience on WordPress/website building/website designing role. 
• Focused and detail-oriented 
• Adaptability / Ability to Multi-Task 
• Good communication skills (written & spoken) 
• Good MS Office Skills / Presentation Skills 
• Willing to work in night shifts 
• Experience working with WordPress 
• Knowledge of HTML, JavaScript, NodeJS, React JS, MySQL and CSS 
• Website building and designing 
• Should be able update/port content on Web pages, Landing pages using WordPress CMS. 
• Knowledge of non-WordPress CMS, Duda, Mono and Responsive website platforms would be an added advantage 
• Knowledge of Plugins and Theme Customization would be an added advantage 
• Basic Knowledge of Wrike and Salesforce would be an added advantage 
• Good communication skills 
• Basic Knowledge of SEO (Metadata, Image Alt text, Image Optimisation, Redirecting defunct URLs etc)