Associate Trainee - Sales & Services Job in Raipur at Malabar Gold and Diamonds

Malabar Gold & Diamonds is hiring for the role of Associate Trainee - Sales & Services!

Responsibilities of the Candidate:

• Greet and receive customers in a welcoming manner and engage with them to understand their requirements
• Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customer’s buying decision
• Learn & understand the sales procedures and acquire product knowledge
• Be punctual in work, strictly follow the code of conduct of the company, and get familiar with personnel duties
• Observe sales representatives and emulate their sales management processes to meet set targets
• Assist the Sales executives and other managers to obtain real and sustained, continuous improvement
• Assist the customer when there is a sales return or repair work
• Calculate & prepare the estimate of the products selected upon making the sale
• Achieve the category-wise sales target for the allocated section and suggest solutions to enhance the store’s profit
• Learn billing procedures
• Learn about the products and business policies of Malabar Gold and Diamonds
• Take the initiative to learn about the products and services provided by the competitors, the latest trends in the market, and update product knowledge
• Assist in counting and tallying stock on a daily basis and record the opening stock and closing stock in the section allotted
• Transfer the stock to the locker daily and ensure that ornaments are handled with care
• Support all Visual merchandising activities in the Store with respect to the display and presentation of products at the appropriate counter by maintaining the quality and freshness of the same

Requirements:

• Adhere to the standard operating procedures in the store.
• Continuously strive for self-development by actively seeking opportunities for growth
• Ensure adherence to timelines for completion of performance appraisal for self.
• Take overall responsibility for the identification of training needs and completion of mandatory training programs/certifications for self.
• Can adhere to the staff grooming standards followed and participated in on-site product and sales training activities, as per the guidelines from HR.