Associate Support Engineer Job in Bangalore at Blue Yonder
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Associate Support Engineer
Blue Yonder
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Bangalore
Skills Required
- reporting
- analysis
- Data Production
- ITIL Process
- Communication Skills
- Root Cause Analysis
About this Job
Blue Yonder is hiring for the role of Associate Support Engineer!
About the Company:
We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise.
Responsibilities of the candidate:
- Continuous performance monitoring of Blue Yonders’ applications and the underlying infrastructure.
- Pro-active detection, reporting, analysis and resolution of issues during monitoring before they are reported by the customers.
- Work on adhoc configuration / data change requests in Production environments.
- Timely acknowledgment and resolution of issues reported by Customers and other teams.
- Support environment provisioning.
- Work with Development teams for Root Cause Analysis and follow-up until the issues are resolved.
- Share daily / weekly status reports to the stakeholders.
- Aware of ITIL processes
- Good oral and written communication
Eligible Degrees
+92 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Blue Yonder
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