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Associate Support Engineer Job in Bangalore at Blue Yonder

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Associate Support Engineer

Blue Yonder

  Full Time Job

  Not Disclosed

  0-1 years

  Posted  30+ days ago

Location
  • Bangalore
Skills Required
  • reporting
  • analysis
  • Data Production
  • ITIL Process
  • Communication Skills
  • Root Cause Analysis
About this Job

Blue Yonder is hiring for the role of Associate Support Engineer!

About the Company:

We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise.

Responsibilities of the candidate:

  • Continuous performance monitoring of Blue Yonders’ applications and the underlying infrastructure.
  • Pro-active detection, reporting, analysis and resolution of issues during monitoring before they are reported by the customers.
  • Work on adhoc configuration / data change requests in Production environments.
  • Timely acknowledgment and resolution of issues reported by Customers and other teams.
  • Support environment provisioning.
  • Work with Development teams for Root Cause Analysis and follow-up until the issues are resolved.
  • Share daily / weekly status reports to the stakeholders.
  • Aware of ITIL processes
  • Good oral and written communication
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+92 More

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2024, 2023, 2022
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Blue Yonder
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