Associate - Solutions & Operations Job in Gurgaon at Gerson Lehrman Group

GLG is hiring for the role of Associate - Solutions & Operations!

Responsibilities of the Candidate:

• Program, edit, and perform QC for online surveys – including survey flow, logic, term points, quotas, and grammatical correctness to meet clients’ specific requests
• Review survey design content to ensure they meet GLG’s bar for both quality and compliance
• Establish and build strong working relationships with colleagues within the Global Survey team and the broader GLG team.
• The Survey Associate will be responsible for accurate and timely online programming and edits of GLG surveys with fast turn-around time, across various industry verticals, population geographies, and client types.
• Quality and thoughtful survey programming rely on a Team that considers the most viable and actionable data capture.
• This will ensure positioning clients to qualify and quantify industry/market trends through commercial assessments, product forecasting, and general marketplace analysis.
• The Survey Team facilitates the execution of hundreds of surveys per month. This position requires meticulous attention to detail, a keen analytic outlook, excellent written and verbal communication skills, as well as, a passion for cutting-edge operational execution, following advancements in complex online survey coding and project management.

Requirements:

• Qualification: Minimum Bachelor's required in engineering, computer application background
• 2-6 years of experience with online survey programming platforms preferably “Decipher”
• Knowledge of Python, HTML/XHTML, CSS and JavaScript, and jQuery is a must
• Experience/familiarity with complex design, programming, and online data deliverables in the market research field a strong plus
• Should be willing to work night shifts (US Hours) and over the weekend/holidays
• Proven ability to independently work in a rigorous, fast-moving environment
• Superior writing, logic, and interaction skills; including oral and organizational skills
• Experience collaborating with team members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
• Manage project timelines in a transparent, upfront, and proactive capacity; immediately escalating issues that may be obstacles to meeting projected deadlines.
• Ability to handle multiple projects and prioritize, identify, and solve problems individually.