Associate Relationship Manager Job in Chennai at SmartQ

Smartq is hiring for the role of Associate Relationship Manager!

Responsibilities of the Candidates:

• Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager.  
• Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.  
• Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. 
• Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders.  
• Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. 
• Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards.  
• Display self-motivation, and responsibility using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. 
• Manage vendor rotations and plan the operations for the assigned clients. 
• The candidate will be required to work six days a week 
• SmartQ will provide travel reimbursements as per the travel policy 

Requirements:

• Proven experience in the food industry  
• Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions 
• The ability to handle pressure and meet deadlines 
• Flexible and willing to take on any tasks to support team efforts 
• Excellent written and verbal communication skills 
• Strong interpersonal skills 
• Sound knowledge and experience in working with food, technology, and people management 
• Result-oriented and accountability  
• Proven experience in managing successful teams in a similar environment 
• Basic Food Hygiene certificate and knowledge of HSEQ standards. 
• Excellent financial and application acumen 
• Self-motivated, agile, and able to adapt to a changing environment 
• Overall 3+years of experience 
• Graduate/Diploma in Hotel Management discipline 
• Knowledge of the local language is mandatory 
• The candidate will be required to work for 6 days a week 
• SmartQ will provide travel reimbursements as per the travel policy
• 3-6 years of experience is required.