Associate-Relationship Management Job in Mumbai at Moody's Corporation

Moody's is hiring for the role of Associate Relationship Management!

Responsibilities of the Candidate:

• Manage and update internal systems and relationship management tools, ensuring accurate and up-to-date information.
• Handle sales operations matters, including coordination with billing and collection teams for seamless processes.
• Plan and execute relationship management programs to enhance client engagement and satisfaction.
• Liaise with various internal departments, such as the analytical team, legal team, and other supporting functions, to ensure smooth collaboration and communication.
• Collaborate with the KYC team for all clients' KYC/AML-related matters, ensuring compliance with regulatory requirements.
• Assist in preparing presentations for clients and coordinate client and intermediary meetings to facilitate effective communication.
• Manage client inquiries and engagement-related matters, providing timely and efficient solutions.
• Work as part of the regional team, contributing to the entire spectrum of Moody's business activities.

Requirements:

• University graduate required. Fluent in English.
• 2 to 3 years of relevant sales operations support experience in the financial sector is an advantage.
• Self-motivated, fast learner, and be proactive.
• Good team player and having aspirations for high achievement.
• Strong computer skills (including Excel and PowerPoint).
• Flexible, and resourceful with problem-solving skills.
• Attention to detail and be able to work under pressure and across various time zones.
• Engaging and being able to connect with clients and internal stakeholders.
• Being articulate with excellent oral and written communication skills, able to multi-task and prioritize multiple projects. 
• Culturally sensitive.