Associate Quality Assurance Administrator Job in Hyderabad at Wells Fargo

Wells Fargo is hiring for the role of Associate Quality Assurance Administrator!

Responsibilities of the Candidate:

• Provide quality control support
• Perform quality reviews and ensure control procedures are followed
• Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions
• Document quality issues and performance measures for management review
• Provide support to the business line staff in the areas of reporting and business documentation
• Evaluate the quality and accuracy of work being reviewed
• Work closely with both internal and external customers to meet their service needs
• Act as a subject matter expertise
• Provide information and assist in the feedback and education to staff

Requirements:

• 2-5 years of experience in the qualifications listed below:
• Must have an extensive customer facing mortgage background (open to both experienced commercial and mortgage lending folks)
• They will be assisting with new and existing account setup. Must have experience with customer facing roles, preferably someone that has a background in client support (mortgage).
• Advanced Excel skills (Vlookup, data validation, review, and verification)
• Experience with Microsoft Suite tools.
• Must be willing to show initiative, ask good questions, and work efficiently.
• Must exhibit a strong attention to detail.