Associate Publication Coordinator Job in Mumbai at Cactus

Cactus is hiring for the role of Associate Publication Coordinator!

Responsibilities of the Candidate:

• Your role will primarily involve coordination of processes with internal and external stakeholders to meet client requirements and completing projects within prespecified timelines. This will include managing ‘packs’ for clients, making decisions on how to proceed with packs, and taking appropriate next steps.
• This will be an integral part of your role. You will communicate directly with clients to understand their needs, obtain required information from them to make decisions about next steps, and ensure that their expectations and preferences are being met through our internal and external stakeholders.
• You will be required to perform quality assurance checks on the operational processes during pack management. In addition, you will perform root cause analysis on client complaints to identify and implement sustainable solutions.

Requirements:

• 2-4 years of experience collaborating in team environments
• Master’s degree in Humanities, Physical Sciences, Medicine, Life Sciences, or another relevant field; a PhD or advanced degree is preferred
• Proficiency in a fast-paced, deadline-oriented setting
• Experience in publishing or a related industry
• Strong written and verbal communication skills, adept at engaging with professionals from diverse backgrounds
• Proficient in MS Outlook, Word, Excel, and PowerPoint
• Ability to review, comprehend, and assess scientific documents for quality assurance.