Associate Provider Service Representative Job in Noida at Optum

Optum is hiring for the role of Associate Provider Service Representative!

Responsibilities of the Candidate:

• Interpret and/or verify contract language, information, and intent to load pricing information into systems properly
• Load/Audit provider contract or implement updates and amendments
• Interpret existing contracts to identify potential problems or issues needing correction
• Provide input/suggestions on projects related to business rules and procedures
• Identify and/or implement potential long-term, permanent solutions to resolve recurring issues and problems (e.g., training, process changes)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Requirements:

• Graduation (B.Tech / BE / MBA / B.Pharm / M.Pharm / BCA / MCA  are not eligible to apply)
• Good communication skills written and verbal
• Good typing speed (English) and accuracy
• Result-oriented and goal-driven 
• Analytical ability: Research skills combined with effective decision-making and superior interpersonal skills 
• Solid verbal and written communication skills
• Ability to accept constructive criticism with being coached and growing as a professional
• Proven critical thinking abilities
• Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product 
• Ability to remain focused and productive each day though tasks may be repetitive
• Willing to work night shifts
• Working knowledge of MS Office