Associate Product Consultant Job in Gurgaon at Cvent

Cvent is hiring for the role of Associate Product Consultant!

Responsibilities of the Candidate :

• Support clients over the phone and email by answering their product questions and offering technical assistance
• Offer best practice tips to clients to boost their meeting attendance via Cvent’s marketing engine
• Gather client requirements for future releases of the product
• Create and maintain all product documentation
• Implement and manage the online portion of client events as and when needed
• Gather client requirements and implement them in Cvent’s event management software
• Communicate with the client and review the initial implementation with them and make required changes
• Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
• Document all communication with the client in Cvent’s CRM software

Requirements :

•  Freshers (Batch - 2024/2025)
•  Excellent communication skills (verbal and written)
•  Strong analytical and logical skills
•  Strong business acumen, ethics, and high integrity
•  High comfort level in using online software products
•  Must be articulate, organized, detail-oriented and have ability to multi-task
•  Quick learner, with a positive attitude and ability to work well within a team