Associate Manager Operations Job in Bengaluru at PhonePe

Phonepe is hiring for the role of Associate Manager Operations!

Responsibilities of the Candidate:

• Set up processes to track, manage and optimize loan origination, loan disbursement, repayments and collections etc.
• Identify system-level opportunities to improve the repayment and collections processes and increase profitability
• Set up SOP’s for any issues faced by customers in coordination with the Customer Support team
• Develop an end-to-end Reconciliation Control process for Lending Operations.
• Review, interpret and implement regulatory guidelines as applicable for the Lending Business
• Responsible for the management of business reporting and any ad-hoc reporting required from time to time

Requirements:

• B.Tech from Tier-1 or MBA from Tier-1/Tier-2 institution with 2-3 yrs of Operations background (preferably in the lending vertical)
• Thrive at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects.
• Be agile, highly collaborative and communicate impressively.
• Strong logical and problem-solving skills
• Ability to evaluate, streamline and set up processes for scaling business.