Associate Manager - Life Insurance Job in Pune at PhonePe

PhonePe is hiring for the role of Associate Manager - Life Insurance!

Responsibilities of the Candidate :

• Interact closely with business partners to facilitate the issuance process effectively.
• Lead negotiations with partners to streamline underwriting rules, ensuring inclusivity for all customers. 
• Demonstrate comprehensive knowledge of the life insurance industry to contribute to business growth strategies. 
• Maintain open communication channels with underwriting and business teams to optimize sales experiences. 
• Employ a meticulous approach to ensure zero business loss through process enhancements. 
• Implement structural improvements with a customer-centric focus.
• Identify and address issues within the customer journey, negotiating process changes with partners. 
• Stay abreast of industry trends and competitor USPs to drive process enhancements.
• Manage team members, oversee day-to-day operations, and drive continuous improvement. 
• Visit Partner locations frequently to build relationships and streamline processes Additional Responsibilities: 
• Collaborate with internal teams to monitor and manage daily category operations.
• Analyze root causes of errors and provide insights for issue resolution.
• Drive process automation initiatives and management information systems (MIS).
• Liaise with external partners and vendors to ensure smooth business flow.
• Define, develop, and communicate key metrics and trends to management teams.
• Create and maintain documentation related to processes, issues, and solutions.
• Utilize data analysis to drive business growth through product and technology interventions. 

Requirements :

• Must have a background in Life Insurance and Insurance technology.
• Bachelor's degree in Business, Finance, Operations Management, or a related field (Master's degree is a plus). 
• 1-3+ years of proven experience in operations/business within the Life Insurance industry. 
• Strong analytical skills with the ability to interpret complex data and derive actionable insights. 
• Exceptional written and verbal communication skills for effective interaction with business partners. 
• Proactive problem-solving attitude toward operational challenges.
• Ability to effectively manage internal and external stakeholders. 
• Experience in team leadership is advantageous. 
• Advanced proficiency in Microsoft Excel, Google Sheets, and basic knowledge of SQL.
• Team experience is a plus. 
• Candidates from Tier 1/2/3 colleges are encouraged to apply. 
• Willingness to travel to Partner locations.