Associate Manager - Learning Job in Hyderabad at PepsiCo

Pepsico is hiring for the role of HR Associate Manager - Learning!

Responsibilities of the Candidate:

• Superuser and gatekeeper for our Learning Management Systems and Learner Experience Platform (LXP)
• Perform LXP system maintenance and Operations support
• Work with LXP and LMS provider to remain updated on system specifications and enhancements
• Support Coordination between LXP, LMS, and 3^rd party content providers as needed
• Management of Pathway, Plan, Skills, Insights, and Groups in the LXP platform
• Develop and maintain LXP job aids for users (Learners and Admins) of the system
• Contribute to the creation and maintenance of business processes and governance standards
• Operational reporting, integrating information from various systems to support our end-to-end process excellence
• Gather and Analyze data using advanced reporting (e.g. dynamic dashboards) to help inform strategic decisions
• Acting as the first point of contact, triaging, providing query resolution, analytical support & advice to support process deliverables
• Updating and maintaining the information in our content management system
• Partner with the wider HR Operations and services team to understand employee data flow, from point of entry through to talent management process completion
• Deliver high quality, timely, and efficient process execution, working to process maps, desktop procedures, and team performance framework (SLAs & KPIs)

Requirements:

• Experience working in an HR environment or Shared services role
• Experience in setting up/managing LXPs (preferably Degreed)
• Experience in Talent Management systems/ cloud applications (ideally SuccessFactors/SAP)
• Strong interpersonal skills and ability to communicate with people at all levels and cultures
• Ability to navigate a complex matrixed and virtual environment
• Advanced Excel skills and ability to work with large/ complex data sets – experience with Tableau would be desirable
• Fluent in English, additional European languages desirable
• Customer-focused, and results orientated with attention to detail and a solution-focused mentality
• Strong sense of ownership, systematic troubleshooting, and ability to follow through with tasks to completion
• The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed