Associate Manager-Debt Management Job in Bengaluru at IDFC FIRST Bank

IDFC FIRST Bank is hiring for the role of Associate Manager-Debt Management!

Responsibilities of the Candidate:

• Responsible for handling an area for collections of specific products.
• Responsible for collection efficiency and cost of collections for the assigned area.
• Responsible for tracking & controlling the delinquency of the area, Bucket-wise & DPD and, focusing on non-starters.
• Responsible for reviewing account allocations and collections targets by the bucket to agencies/in-house team.
• Regularly follow up with the default customers through a dedicated team.
• Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
• Manage productivity by fixing productivity parameters for In-house / Agencies/collection executives monitoring performance against set parameters and daily reviewing the same.
• Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
• Ensuring that detailed background and reference checks have been done of agencies / DCTs being appointed and evaluating them constantly.
• Collaborate with the legal team to ensure legal action is taken on specified cases.
• Building relationships with key clients to ensure timely collections are made.
• Determine suitable tactics or strategies for timely collections.

Requirements:

• Graduation: Bachelor’s in Engineering/Technology/Math/Commerce/Arts/Science/Biology/Business/Computers/Management
• Post-graduation: MBA
• Experience:  2 - 5 years of experience in the collection