Associate M365 Engineer Job in Bengaluru at Merative Technologies India Private Limited

Merative is hiring for the role of Associate M365 Engineer!

Responsibilities of the Candidate:

• Troubleshoot and resolve incidents of Microsoft 365 products.
• Create policies and ensure ITSM principal adherence to the process and procedures.
• Write professional work notes while ensuring the tasks compliance.
• Participate and engage with end users with professional tools like SNOW and Teams.
• Configure, Deploy and troubleshoot Windows, macOS, iOS and android devices.
• Promptly engineer the interrogations with Co-Pilot to resolve the tasks.
• Achieve early workaround with the guidance of senior engineers.
• Implement and troubleshoot security policies and controls.
• Actively engage and collaborate with different teams for the resolution of the tickets.
• Backup and restore company data inside the devices to ensure Business Continuity.
• Effectively communicate and address problems with quicker turnaround time.

Requirements:

• Demonstrated strong problem-solving, communication, and collaboration skills.
• Experience in managing and executing projects
• Documented examples showcasing problem-solving and collaborative skills
• Any bachelor's or master's degree in computer science or related